Evolution Power Tools Reviews

4.6 Rating 11,196 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,196 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Evolution Power Tools 5 star review on 23rd April 2024

427

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Given this a poor rating because some person decided to change the look of this saw which when ordering parts they turn up different and require further parts for the saw to operate safely.”

Helpful Report

(United Kingdom) - Posted 2 years ago

Hello Roger, our models have been updated due to feedback from our customers. If you require assistance please contact our customer services team.

Posted 1 year ago

“I ordered the FURY5-S at 1.30 on Friday and paid for Saturday delivery. Waited in all Saturday to no avail, extremely unhappy as I wanted it specifically to do a job that weekend. Looked at my order online and noticed it stated unfulfilled, that meant that I wouldn't get it until Tuesday as they hadn't even dispatched it (very poor service, no email to say why it hadn't been). Called them first thing on Monday and arranged refund of the Saturday delivery charge. Received saw on Tuesday afternoon. Since assembling and running the saw I noticed that the blade is a bit wobbley and the table is bent at the front, probably because it wasn't packed in the box very well. Also, it is a very noisy saw. I don't think I will be buying anything else from Evolution.”

Helpful Report

Posted 2 years ago

Hello Rodger. Your carriage charge was refunded, again please accept our apologies for the delivery delay. For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“Did not come with any feet. Because of the restrictions of the safety guard it really is only suitable for cutting small sizes. Saw did not come set up accurately so when i cut all my miters they did not join together correctly, found out that blade was not square when the gauge was set to 90 degrees. Would not buy again.”

Helpful Report

Posted 3 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“Be careful if using the '5% discount off your first order' as it could end up costing you more money. It's not clear on the Evolution website but the 5% discount will wipe out any bundle offers quoted and cost you more than the advertised price. The email response to my query regarding this issue was very disappointing. Quick delivery of product though.”

Helpful Report

Posted 3 years ago

Thanks for the feedback Rob. There is a note on every product page that advises discounts are not applicable on items already on promotion such as bundles or subscriptions. The discount can be used on any full priced items on our websites.

Posted 1 year ago

“Spent a lot of time making fine adjustments to align the sling fences with the cutting blade. Despite this the slides have between 1 to 2.00mm of slop in the guide slots. The movement and slop in the vertical mitre fence compounds the problem making it almost impossible to achieve square cuts. Really disappointed with the accuracy of the mitre fence and squareness of the cuts.”

Helpful Report

Posted 3 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“Product great, delivery prompt, blade chipped within 10 cuts when asked customer service if it could have been faulty just got emails fore and back going over same questions with no real response”

Helpful Report

Posted 3 years ago

Hello Nigel, thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 1 year ago

“The saw itself is awesome. I didnt get the dust collection bag! Not sure if the saw doesn't come with a bag or I just didnt have one with my purchase? Either way I bought one and I feel I shouldn't have had to. Other than that great piece of kit!”

Evolution Power Tools 2 star review on 12th September 2020

Helpful Report

Posted 3 years ago

Hello Mark, thank you for your feedback. Please note that our non-plus models sold at Screwfix and B&Q are not sold with accessories. The plus models do come with accessories - I hope this helps with any future purchase you may make.

Posted 1 year ago

“Rage 5-s table saw . I was very disappointed after assembling my saw and trying to set it up as I found the riving knife was offset from the blade by half the width of the blade , the table top is not flat , the dust extraction leaves more sawdust on the floor than in my extractor and when you tilt the blade it never seems to return to the stop at a true 90 degrees so I have to check it each time .”

Helpful Report

Posted 3 years ago

Good afternoon, and thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team.

Posted 1 year ago

“Saw does not perform as advertised. Overall it is a decent saw, but the hold down part is trash and the blades that are supposed to be designed to cut metal do a great job for 2 or 3 cuts then they are worthless and more like melt their way through the metal than actually cut. I do not recommend this saw. Save yourself the time and money and buy a standard friction disc metal chop saw. This saw is horrible for cutting mild steel. Using the mild steel blade to cut 3/8" rebar I got 2 good cuts. One labored cut and by the 4th cut I was melting my way through rather than cutting. I spent and extra $70 for the steel saw blade. The workpiece hold down clamp fell apart by the 6th cut. This is not professional grade... DO NOT BUY THIS SAW IF YOU INTEND TO USE IT TO CUT METAL!”

Helpful Report

Posted 3 years ago

Darrell, Thank you for your feedback. If you are planning on cutting mostly metal we would suggest using the 10bladest which is our steel cutting blade. I would be happy to discuss it further with you. Please give us a call at 833-6858472 or email us direct at evolutioninfo@evolutionpowertools.com. Thank you. Nicole

Posted 3 years ago

“I am not 100% happy with the accuracy of the cut you get with this power tool. It also does not seem to have the same power as my much cheaper angle grinder.”

Helpful Report

Posted 3 years ago

Hi Ivan I am sorry to hear you are not happy with the accuracy of your cut. Please email us at customer.services@evolutionpowertools.com as we would love to assist and resolve this for you. Thanks Megan

Posted 3 years ago

“made a few cuts in mild steel and the blade is useless didn't take much to dull it out. had high hopes for it”

Helpful Report

Posted 3 years ago

“The website claim that I am entitled for a free shipment...fine. But I cant't order because you don't sell abroad..ehh?!. Contacting your swedish agent showing that they upgrade the price by approx 50%!!!! Seriously...”

Helpful Report

Posted 3 years ago

“Bought the Evolution sms210+ Extremely happy with the attributes of the saw ideal for the diy man such as me however, the dust extraction into the bag provided is non existent a huge disappointment which determined the necessary return of the saw as a misdescribed Product. If Evolution were able to rectify this malfunctioning feature this would be a top notch product suitable for a wider market. 100% product if it worked as described.”

Helpful Report

Posted 3 years ago

“I am still waiting for my refund after months of waiting.. This is very disappointing.”

Helpful Report

Posted 3 years ago

Please contact our customer services team where we can look into this further for you

Posted 1 year ago

“Customer service rubbish bought a fury 5a table saw left an online message and also Facebook message not heard back and that was 4/5 weeks ago”

Helpful Report

Posted 3 years ago

“I ordered two different blades for my bench saw. One turned up and is excellent as expected but an empty bot was delivered a day later. The driver was told and he called his boss. I got in touch with evolution CS and have yet to get a reply apart from you asking for a review.”

Helpful Report

Posted 3 years ago

“In the first instance l should make it clear l do not own any Evolution products. But will consider them for future equipment purchases when replacements are needed. My main problem therefore is the disappointing news the S380CPS cold cutting metal saw will not be made available to UK buyers. So, since other makers of similar saws such as Fein are in the same market and l own some Fein gear already, l have give them a chance of my business. I have reviews on YouTube for Makita and others so if l buy the Fein l will email you guys at Evolution a link. Other brands are available so l will be looking at them too!”

Helpful Report

Posted 3 years ago

“The saw cuts great, the blades are effective; but when the fence was dented doing exactly what evolution advertised [cutting metal tube] the warranty department never responded. If you're going to make a high torque saw your fence needs to be able to hold up to high torque.”

Helpful Report

Posted 3 years ago

“My mistake to order the wrong voltage for my mate but no end of ignorance trying to arrange refund.Was told refund would come when the tool was returned,i returned it with the courier who delivered the right voltage on the Monday so would be with them Tuesday.Took until the following Saturday to see the money back in the bank-11 days, I did not find that acceptable”

Helpful Report

Posted 3 years ago

“When customers send messages, they don’t get any replies, I’ve sent 2 messages and have had 0 responses. I look at that as poor customer relations and service. A simple explanation to my inquiry is all I’ve required. Yours Charles Wynn”

Helpful Report

Posted 3 years ago

Evolution Power Tools is rated 4.6 based on 11,196 reviews