Evolution Power Tools Reviews

4.6 Rating 11,183 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,183 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Evolution Power Tools 5 star review on 4th April 2024

423

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No customer service skills at all. If I ran my business like that I would be losing customer every day.”

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Posted 3 years ago

“The tool looks fine and I have not used it yet. My problem is the covering up of the country of origin. I bought it online at Home Depot who covered it up also checked out the British company Evolution online but no mention it was made in CHINA. I for one want to know where it is made.”

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Posted 3 years ago

“I am happy with tool, but the real value of the company comes from after sales support. We had a problem with the tool. I guess it was our fault. So we wrote to Evolution requesting spare parts. We got a very short answer saying that they do not ship parts outside of UK. And that is the end of the story from their side. So I have to say that after sales support is quite poor is you are located outside UK.”

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Posted 3 years ago

“Wrong one ordered not much help trying to resolve the problem .Having to keep the wrong item.”

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Posted 3 years ago

“You contacted me to confirm the problem and said that your technical team would be in touch - so far I have had no advice from your Tech team, so my saw is still dead and useless.”

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Posted 3 years ago

“I had two question and my second question wasn't answered. I replied and repeated my question (what is the successor of Rage 5S since its discontinued) but i received no answer.”

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Posted 3 years ago

“Poor build quality Dust extraction very poor Returned saw after 1 day”

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Posted 3 years ago

“I have worked with the multimaterial disk for 2 days and the disk has broken. I explain, I have cut pine strips that had a nail, the disc has warmed up, deforming and scratching the cutting guide. I have had to order another wood cutting disc from Amazon, which I hope will give me a better result. Thanks for everything”

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Posted 3 years ago

“on ne peux pas commander directement chez vous d'un autre pays que le royaume uni alors dite moi a quoi sert les 500 point evo mais question materiels je mets un tres bien”

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Posted 3 years ago

“I rang technical services with an issue (of my own making) with a mitre saw. I had put the slide rail on upside down and needed to tasked it off and put it on the other way. The operator was very polite and told me she would send through the instructions by email. Unfortunately, I am still waiting for the email, the call was 4 days ago.”

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Posted 3 years ago

“laser worked for 2 days...blade blunt after a few cuts...connections lose after using 1 week”

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Posted 3 years ago

“Seems to be a great saw.but only made about 8 cuts and the blade is shot! Hopefully I just got a bad blade and another will last longer.”

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Posted 3 years ago

“Hi. I still haven't received a reply to my request.”

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Posted 4 years ago

“I already have a Fury 5 which is okay for the small stuff I’ve done in the past but now need to rip-cut some 75mm wood posts along they’re 2400mm length so I bought a Fury 5-S with 85mm depth of cut (order ref #EPT 3101). The machine did not perform well, the workpiece pulled away from the fence resulting in a skewed cut and the blade jamming. I left a message for your technical team who suggested I buy an all wood blade which I did (ref #EPT 3431). The wood blade is a bit better but still not good. The work piece still pulls away from the fence and the blade jams causing overload and smoke from the motor. I’m not an expert but I wonder if a ripping blade with less teeth might help but I cannot find one to fit this machine? Overall, very disappointing because the machine is advertised to cut 85mm depth but I suspect this is beyond the limits of the machines capability. I still need to cut my wood posts but this machine is not up to the job.”

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Posted 4 years ago

“Wife purchased a rage twin 155mm dual saw for my birthday. On checking it out have found out it is almost impossible to buy replacement blades, and although it is a discontinued item you would think obtaining blades would be something that could be done, but that is not the case. Even speaking to Evolution Tools, regarding the problem they were of no help at all, so how does a two year guarantee stack up. With this tool I am very disappointed with Evolution to the extent of in future going elsewhere.”

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Posted 4 years ago

“I buy F210 mitre saw about 1 month ago and it brakes after 20 cuttings. Blade moves left and right 8mm and it keeps hard loud noice. I send email direct to Evolution and they don't answer my emails. It was very nice saw when it works.”

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Posted 4 years ago

“the blade is not square with the base plate, had to shim it to make it true.. now it cuts straight.. see picture after shimming base plate.”

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Posted 4 years ago

“I purchased a mitre saw from Evolution, which from first impressions is of excellent quality: straightforward to use, with clear instructions, and of robust construction. However, I was deeply unimpressed by the quantity of polystyrene packaging. This will not biodegrade, and there are plenty of environmentally friendly alternatives. Until Evolution changes its policy on this point I strongly recommend that you DO NOT purchase anything from this company.”

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Posted 4 years ago

“Manual not in English . German and every other language but not English”

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Posted 4 years ago

“Very pleased and positive about the chopsaw does exactly what it says on the tin. Used it on several occasions done exactly what I would expect (( very disappointed in the way it was delivered. Delivered by UPS. The chopsaw was fine inside the box but the box was completely wrecked.”

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Posted 4 years ago

Evolution Power Tools is rated 4.6 based on 11,183 reviews