Evolution Power Tools Reviews

4.6 Rating 11,183 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,183 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Evolution Power Tools 5 star review on 4th April 2024

423

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Arrived in good time, unfortunately burnt out almost immediately, so turned out to be an expensive purchase..”

Helpful Report

(United Kingdom) - Posted 3 years ago

Jenny, We have a 3 year warranty. Please call us at our customer service number and we can take care of this for you.

Posted 2 years ago

“Have not received the circular saw and no response”

Helpful Report

(United Kingdom) - Posted 3 years ago

Hello Steve For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“For me, no one so explained why I canceled my order.”

Helpful Report

Posted 3 years ago

Hello Laura, our system shows an email sent to yourself explaining why the order was cancelled. Please contact our customer service team if you have not received this email

Posted 1 year ago

“Very bad under warrenty repair service on my Evolution Table saw R5s. Wasted my time and efforts packaging and repackaging for their collection. Saw arrived without any repair being carried out but the engineer clearly lied and sent the the repaired certificate. The part I wanted it to be replaced was still in there and the problem still there as before. I was so annoyed that I just could not bother contacting them anymore. So I am still using it occationally however its not cutting it accurate 90 degrees due to faulty elevation crankshaft (blade clearly wobbles when raising and lowering the shaft). I will not buy any more evolution products anymore. Bye bye forever.”

Helpful Report

Posted 3 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“Ordered a paid for dust bag and postage but not received it or been given refund or update. I will write another review when it arrives. Try not to use Amazon but this is why people do and that would be my advice at the moment. Steer well clear.”

Helpful Report

Posted 3 years ago

For issues with your Evolution order, please contact our customer services team.

Posted 1 year ago

“I had a power washer delivered with the engine in mid-December intending on using it to clean driveways and wheelie bins for my gardening customers. I have used it for one day in mid-January and it has literally dropped to bits. I found a spring and a small black plastic cap on the van floor beneath the unit and whilst the engine starts and runs fine, the power washer now does nothing but bleed oil and water all over the place. Evolution will only 'service' it under warranty, despite it being unfit for purpose and they took over a week to get back to my original complaint. Whilst Screwfix have been apologetic, the issue is still unresolved even though I have now asked for a refund on the full set up. After spending over £3k in the last 2 months with Screwfix setting up my business, I would have hoped for better support from them over the replacement of a £120 bit of kit, but here I am, 3 weeks later with no power washer and £650 out of pocket once I take the water tank I bought to use with this into account. Disgusted at the quality of the Evo build, more disgusted at their utterly dismissive customer service response, and terminally disappointed in Screwfix's lack of willingness to take ownership of the problem. It's already cost me over £800 in lost business and who knows what in future goodwill, never mind the £700 I'll need to fork out to buy a real pressure washer to keep trading. There's a reason it's this price... do yourself a favour and get a proper one.”

Helpful Report

Posted 3 years ago

Hello Adam, I can see you have been refunded since this review was left.

Posted 1 year ago

“I have taken time off work today to receive the delivery for orders EPT18720 (which was ordered on a next day delivery) and order EPT18451 which was due today between 11.30am – 2.30pm today. Neither has arrived absolutely no communications from yourselves or the carrier which is shocking! When checking on your site all it says “Your order is confirmed, We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status.” (which there isn’t!) Ups is still saying between 11.30-2.30 today (which is clearly not the case) I was supposed to be building workstations this weekend which wont happen. I have no idea when I should take more time off work to receive the delivery’s. I suspect they will try to deliver when nobody will be at my address as nobody can be bothered to communicate as to when the delivery will be. Its very rare that I see such a shambles in communication regarding delivery, you need to take a serious look at what you are doing.”

Helpful Report

Posted 3 years ago

For issues with your Evolution order, please contact our customer services team.

Posted 1 year ago

“Purchased a track saw R185CCSX which was very disappointing as its not really a plunge Saw! Very difficult to have accurate cuts with this saw, I had a Festool saw before and this does not compare.”

Helpful Report

Posted 3 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“I received my table saw 3 weeks ago unpacked it it was damaged I rang evolution they said they would send me the damaged part never came then you wanted to pick it up but you didn’t give me enough warning that u p s was coming I missed the pick up so rearrange for u p s to come back on the 18/1/21 waited in all day and u p s never turned up. Iv had my saw 3 weeks now and not been able to use it yet so not very impressed so far”

Helpful Report

(United Kingdom) - Posted 3 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“I have an evolution R185 circular saw. Just recently I looked for a replacement blade and discovered that the only one I could buy was another Evolution 185/20 cut anything blade at £23. I really wanted a blade for just cutting wood which would produce a much better quality cut. From where I'm standing this appears to be a deliberate strategy by Evolution to sell these blades. I'm very disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your comments Simon. Wood only blades are available to purchase. Please visit the Evolution website to view the fully range of blades available.

Posted 1 year ago

“Cannot adjust saw to a bevel of full 45 degrees only goes as far as 45.7 on my saw and that's with stops removed and forcing the handle a little........ NOT GOOD ENOUGH!!!!.... NOT FIT FOR PURPOSE CONTACTING MANUFACTURER TODAY...... POOR SHOW EVOLUTION”

Helpful Report

Posted 3 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“The saw table was great, but I cannot review the spares because they have not arrived yet.”

Helpful Report

(United Kingdom) - Posted 3 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 1 year ago

“fitted your brushes to one of your saws that is not working, and under warranty and it still isnt working, and I'm £20 worse of. mike wood”

Helpful Report

(United Kingdom) - Posted 3 years ago

Michael, Please call us at 866 386-8665 so we can further help you with your issue. Thank you. Nicole

Posted 3 years ago

“Hello my name is Juan Garcia Munoz. I recently got EVOSAW380 But I have too many issues when cut round tubing. It doesn’t hold well and it lets go. I will damage the blade and these things aren’t cheap and it isn’t as well as it shows in your advertisements. If you can return me my money I would be happy with that because I’m not happy with the tools. It’s also supposed not to make sparks even when I cut really slow”

Helpful Report

Posted 3 years ago

Juan, I am sorry you are having an issue with your saw. Please call us direct at 866 386-8665, and we would be happy to assist you.

Posted 3 years ago

“Pain in the arse to assemble. Instructions pathetic. Person who wrote them wants sacking. Why they don’t assemble it at the factory and send it fully assembled for an extra few quid is beyond me.”

Helpful Report

Posted 3 years ago

Hello Ken, thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 1 year ago

“first i received damage and send back and came back same they send me back same saw without any change , pulse box is completely damage which tell me how its been handle while they had it. not happy at all to bye from them .”

Helpful Report

Posted 3 years ago

Good afternoon, thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 1 year ago

“Can't find replacement parts in the US”

Helpful Report

Posted 3 years ago

Daren, Please give us a call directly at 866 386-8665. We would be happy to help you with parts. If your saw is under 3 years old the part may be covered under warranty. Thank you. Nicole

Posted 3 years ago

“Purchased a Fury 5 S table saw. Can’t cut straight or at any angle, the fence guide moves when cutting and the mitre gauge has so much play forgot about it. Missing bolts and nuts. Not fit for purchase, will eBay or throw in the bin, utter piece of cr*p First Evolution product and will be my last. Will stick with my standard Brands from now.”

Helpful Report

Posted 3 years ago

Good afternoon C Tang, and thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 1 year ago

“Sent me the totally wrong item, rang customer service who wouldn’t replace it but did arrange a collection. But after 2 weeks I didn’t have a refund and had to chase them for it. Did eventually get my money back but they didn’t do a good job of putting right their mistake.”

Helpful Report

Posted 3 years ago

Hello Cristian, thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 1 year ago

“They promised me tools for my metalwork, videos wich I sent them for free and were used on there facebook and I never got thanked, just phonecalls ignored. Benn years of upset. i wud buy a makita.”

Helpful Report

Posted 3 years ago

Hello Shaun and thank you for your feedback, for any further assistance, please contact our Customer Services team

Posted 1 year ago

Evolution Power Tools is rated 4.6 based on 11,183 reviews