I have restarted my woodworking (2020) after many years away and looked to replace the very tired kit I had. First was a mitre saw, so I opted for the 255RMS+. It was a real revelation on just how far tools had come. Delivery was next day and the saw was easy to set up. Next came the Rage5-S folding table saw. Great product and although the build took a while (Well, I was 69!) it has been a staple of my workshop. Needed a track saw, looked at other brands and could not believe the prices some charge, so back to Evolution and the R185CCSX 185mm Circular Saw with track. In all that time I never had reason to contact them. I ordered the Evolution R255SMS-DB+ Pro-Pack 255mm Double Bevel Sliding Mitre Saw on Tuesday this week and received an email from them and a call. I had forgotten to put the premises number on the address (Well, I am 70 now). Very polite and efficient and the saw was sent and I have now received it. Prices are very good, the multi cutting blades are a dream to use and the reliability so far has been excellent. When I look at the competitors and their prices, I really wonder how they get away with it when the Evolution brand saws do so much more for so much less.