1) Customer service has been great. This matters as much as the tool quality 2) The saw, track, & saw horses are affordable & not so overpriced like other brands 3) The saw has done everything I have asked of it. I bought the saw and short track for 1 purpose; to cut stair stringers so that there's not much variation between stringers, & to prevent out of square cuts. Other track saws are 6-1)4", which doesn't cut deep enough for me when cutting stringers. Evolution is 7-1/4". 4) I want to be honest, so I do think the saw/track could be better. I would love it if the saw mounted onto the track so that I can move them together, rather than putting the track down and then setting the saw in it. The track, without the clamps, doesn't move when I'm cutting. So, to be able to move the 2 together & begin cutting as soon as the track is on the line would be perfect. 5) The only other issue might be the saw's power. It hasn't bogged down in me, but I can hear what I believe is the sound of the electric motor reaching it's limit when cutting. 6) The saw blade is parallel to the base, and it cuts smooth. Nothing I've said so far is a complaint. I'm exceedingly happy with the saw & accessories. If it was stolen today, I would order another with no hesitation. And thanks to the great price, I can afford to do so. I'm thinking about ordering another one, & purchasing Makita's 118" single piece track to keep at the shop for ripping down & processing longer materials. Thanks you for the great product at a price that doesn't cause my children to go hungry. Cris D: A Carpenter's Son