Bruce Canham
Purchased a Evolution concrete saw from Total Tools on the 17th July 2023 the saw unit lasted about 10 Hours of use. I Returned the saw to Bankstown store under warranty on the 13 September and was told by Total tool it would be sent off for repairs, when I enquired in October the saw was being repaired and the repairer Max& Danial were waiting on parts for the repair. I have again contacted Total Tools on the 2 Nov and also spoke to Max& Danial I have now been informed the field coil and armature are burnt out and this is not covered under warranty and will not be repaired. The warranty is not worth the paper its printed. I was informed by Rob at Max & Danial the air intake may have been covered during use ( this is not possible as the air intake are on the side of the machine or used the saw to hard) as I have worked in the building industry before retiring and have used most power tool I know how to use tool and take care of them. I now live by the the old saying You get what you pay for. Bruce I have now wasted more time writing this review
6 months ago
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