Have purchased several Evolution tools including recently the Rage-s bench saw, Vacuum cleaner and track bundle.
Overall the quality is great for products in this price bracket, and would probably buy them again as is their customer service. So why only 3 stars?
Answer - Simple utter total incompetence in their documentation, dangerous and frustrating for the buyer.
For example - The assembly instructions for the Rage5-s are unintelligible and done in small print. If you turn to their video on their website as a last resort, you stand a better chance, but even the guy from the design department was having trouble and offered to re-write the manual. But kudos for admitting it was bad, made me feel better! Finally got it assembled and it has done a great job.
If you fixed your documentation/assembly instructions you can have 5 stars, although I won't get back the day wasted doing what should have been a 30-minute job!
Also why package the mains plug with pins sticking outwards, The item arrived with pins bent over and the plug had to be replaced.
The other negative is that they skimp on accessories like you have to purchase an adaptor to connect the *Evolution vacuum to their saws (really!) or the vacuum missing the essential brush accessory - trying cleaning a table saw without one!
* They do have special offers to include it but still it should be standard!
5 months ago
Evolution Power Tools has a
4.6
average rating
from
11,219
reviews
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