Response to email was quick and courteous. I was however disappointed by the cost of shipping heavier items i.e. the Rage 5s/2 table saw, because of being palleted, to Europe. This raises the cost of a good priced machine to that of a DeWalt DW745. It would appear that couriers are not accepting heavier items under normal terms and are requiring items to be palletted at a not insignificant cost of £179, as quoted by a UK supplier. I now have the local agents address here and await their return from summer vacation to see how costs relate to the UK List price.