All i can say is what a great service and fantastic products that you supply. Unfortunately the power file i had purchased a year ago suddenly developed a fault with the speed control switch. I contacted Evolution Tools and they arranged collection of my item for the following day. I received an email the same day as my item was picked up explaining that my power file had been inspected and was beyond economical repair and they would send me a brand new replacement unit. New replacement unit arrived the day after and i am a happy customer. Great service, thank you