Evolution Power Tools have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
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I cannot fault the quality of the product at the price not can I fault the excellent customer service.
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- George Bowman
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I've bought 3 items all excellent quality for the price.
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- Dave Warne
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Just purchased three R300 DCT 12'' Electric saws.
Looks like good saws. They appear to be well built.
The price is very good.
Time will tell how good they are.
”
- Edward Lockett With Stone Sculptures
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Fast delivery. Also excellent customer service from a recent separate warranty repair.
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- Tom Botterill
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Very fast delivery and great communication
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- Robert Lawton
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Good fast delivery everything works fine with a simple assembly
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- Anonymous
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Placed an order online which, despite saying in stock, was actually out of stock. A quick phone call in response to their email and the refund was processed. Ordered a different item which promptly arrived the next day, excellent customer service all round.
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- Anonymous
“
The zero tolerance upgrade makes the rage 5s useable as it should have been from day one.
The part is well made and allows the saw to make accurate, level thin cuts. The saw is now working as it should have been.
BUT....I cannot give it 5 stars as it's pretty off to have to pay an extra 10% of the original purchase price just to have a tool that does now what it should have done when bought.
I would be more than happy to hear from someone at Evolution and have them attempt to justify that to me.
Better still, refund my "upgrade" costs, paid to make a product work as it should!
”
- Graham Best
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Ordered evosaw380. It arrived on Friday. Monday I called and got a rma to return and Ordered the 380cps
Sent first saw back on Tuesday.
New saw arrived on Thursday.
Email notification of refund for first put back on my credit card. Very pleasant people to work with and very fast results.
I haven't used the saw very much yet but I'm pleased so far.
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- Kenneth Nelson
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I cannot fault the quality of the product at the price not can I fault the excellent customer service.
”
- George Bowman
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I purchase a chop saw table today and found parts damaged, I made a phone call and spoke to a lady called Michelle who dealt with my problem within 15 minutes, she organised the parts for collection today and I now have a working piece of kit.
Exceptional customer service and can’t praise Michelle enough.
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- Graham
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One phone call to Customer service and a few photos sent, a new rail arrived the next day.
”
- Guy