Evolution Power Tools have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent tools for the price range. Well built. And easy to use.
”
- Gary T
“
I have purchased a table saw, mitre saw and a mitre saw stand.
For the price, the build quality and sturdiness of all the kit is excellent. I’d certainly recommend to keen DIY’ers and Tradesmen.
”
- Robert K
“
Before purchasing an Evolution Track Saw & Track I had previously purchased 2 other well known brands of Track Saw and was not happy with the performance of one and the quality of the other.
I am happy to say that my Evolution Track Saw and track fulfils all my needs in this field, is very well made and is a reasonable price.
I have just updated my Evolution Track to the latest standard.
”
- Christopher H
“
Quality blade that cuts so well. Great delivery time and safe packaging, always use Evolution.
”
- Tim D
“
I'm impressed by this company. Prices and range of spares are very good, delivery times are excellent and the customer service I experienced when dealing with a part I'd wrongly orderd was exemplary.
”
- Anonymous
“
Easy to order and quick delivery
”
- Danny S
“
I'm now left with a wait on parts, which if they don't work, I'm then stuck waiting AGAIN for a return to process and a new saw to send, or more likely at this point, skip Evo and just get a refund.
”
- Samuel
“
I emailed Evolution and requested a refund, they can deal with DHL themselves, I am not really keen to chase a product that I expected to have delivered at the door in a certain timeframe.
”
- Todor C
“
So apparently I will have to wait in tomorrow, refuse to accept delivery and wait for the items to be returned to Evolution, before a refund will be started.
”
- Jay K
“
Fantastic tools and brilliant service. I’ve had two chop saws, 1sb mitre and 1 db miter 255 and 2 255 table saws cannot fault them.
Had 1 table saw pack up but the after sales team had it collected and repaired and back to me within a few days.
What more could you ask for. 😊
”
- Bill M
“
Excellent Service from Evolution – 5 Stars
After accidentally dropping my Evolution R255SMS-DB+ mitre saw, I broke the head that holds the motor. Evolution was extremely helpful and advised me exactly which replacement parts I needed.
I rebuilt the saw, and everything is now back together and working like new!
Excellent customer service, great availability of spare parts, and very helpful advice. Highly recommended.
”
- Martin W
“
Very easy to navigate to the diagrams for the table saw. I was unsure of spare part number of the item I required but a few emails with Evolution soon confirmed the choice I had made. Very pleased with the service.
”
- Ken R
