Evolution Power Tools have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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Loving the price reduction on their batteries, and eyeing up an 8AH for longer term usage.
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- Ali C
“
93 which was the best price by a good £30.
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- Matthew S
“
Researched the market for all brands and ended up at Evolution for overall ‘bang for buck’
It was not, by far, just about price.
”
- "Nick C
“
Just taken delivery of my new table saw after a little bit of assembly and adjustments up and running v.pleased a vast improvement on my old table saw ( we will just have to see if I can improve 😁😁) and I can't praise the delivery order in the morning before I went to work delivered the next day before 8am ,a great 5⭐️
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- Jason K
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Very speedy delivery.
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- Anonymous
“
Im the plant manager of BW Electrical Contractors Ltd and I have about 10 Evolution tools and every time I call them for spare parts or advice they are always polite and very helpful and if for some reason a part is missing in my order they are so quick to put things right and send it for next day delivery, I find nothing is to much trouble for them, A big thank you Steve
”
- BW E
“
I emailed Evolution and requested a refund, they can deal with DHL themselves, I am not really keen to chase a product that I expected to have delivered at the door in a certain timeframe.
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- Todor C
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So apparently I will have to wait in tomorrow, refuse to accept delivery and wait for the items to be returned to Evolution, before a refund will be started.
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- Jay K
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It was going to cost me $40 to return for refund replacement.
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- W E
“
Brilliant products and service. Mitre saw and vacuum purchased. Both really effective. Mitre saw is solid and accurate. The vacuum offers powerful suction and cleaning during and after. The blower function on the vacuum is helpful.
”
- Stuart G
“
Problem with the fence on my saw after a couple of months , very helpful customer service - sent pic of crack and new fence is being sent out. Very helpful agent and prompt reply.
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- Alan M
“
Customer service is excellent. The Rage 5-S is a great product and super value for money. Shame it has been discontinued as I would have recommended it to anyone. Just like the huge number of videos on Utube
”
- Ian E
