Evolution Power Tools have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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93 which was the best price by a good £30.
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- Matthew S
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Researched the market for all brands and ended up at Evolution for overall ‘bang for buck’
It was not, by far, just about price.
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- Nick C
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I ordered a mitre saw which was delivered the very next day. An excellent piece of kit. Well manufactured and very accurate. Very reasonable price too. I can’t fault the company or the product.
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- John T
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overall the price was the best I could find, The delivery was quick, And everything I ordered arrived and was in great condition.
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- Matthew S
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Anyway, I’ve chosen Evolution and the ordering process was far far simpler that imagined and had next day delivery of a top notch track saw with all the accessories that were on my wish list, and to top it all, under-budget too.
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- Nick C
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The company produces a first rate product with a lightening speed delivery service.
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- Guy D
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I emailed Evolution and requested a refund, they can deal with DHL themselves, I am not really keen to chase a product that I expected to have delivered at the door in a certain timeframe.
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- Todor C
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So apparently I will have to wait in tomorrow, refuse to accept delivery and wait for the items to be returned to Evolution, before a refund will be started.
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- Jay K
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It was going to cost me $40 to return for refund replacement.
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- W E
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The company produces a first rate product with a lightening speed delivery service.
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- Guy D
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I bought the track saw and it was missing a set screw and 2 of the zero clearance were off and paper was stuck to the track and I got ahold of josh and he sent out another track fast and with no questions. This is a true company I would highly recommend buying from them Thanks josh awesome customer service......🤘🤘🤘🤘🤘
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- Dan G
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Had my mitre saw for years now, recent issue with the guard not retracting, which causes it's own issues! Contacted via chat the customer service team, before I knew it, exchanged emails photos of the issue and the next day I had the part and the issue sorted.
Fantastic customer service, Lauren was great at sorting out the issue along with the technical team! Much appreciated.
”
- David
