Evolution Power Tools have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Doing a patio at home, given time constraints hiring one was out of the question and a petrol one was out of my price bracket.
”
- Mark T
“
Very very happy with the quality tools from Evolution Power Tools, Not only because of the good price-quality but in special for the support at aftersales.
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- John
“
Always loved Evolution tools for their price to quality ratio. Impressive power, precision and durability thats unmatched for the price. Honestly professional grade tools that dont brake the bank. super fast delivery too. Perfect shopping experience every time and I’ll surely be adding to my range soon 😎.
”
- Keegan K
“
I'm impressed by this company. Prices and range of spares are very good, delivery times are excellent and the customer service I experienced when dealing with a part I'd wrongly orderd was exemplary.
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- Anonymous
“
Easy to order and quick delivery
”
- Danny S
“
The best customer service I have ever received from start to finish. A very professional team with a vast amount of technical knowledge and support along with a impressive next day delivery.
”
- Andy B
“
I'm now left with a wait on parts, which if they don't work, I'm then stuck waiting AGAIN for a return to process and a new saw to send, or more likely at this point, skip Evo and just get a refund.
”
- Samuel
“
I emailed Evolution and requested a refund, they can deal with DHL themselves, I am not really keen to chase a product that I expected to have delivered at the door in a certain timeframe.
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- Todor C
“
So apparently I will have to wait in tomorrow, refuse to accept delivery and wait for the items to be returned to Evolution, before a refund will be started.
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- Jay K
“
I'm impressed by this company. Prices and range of spares are very good, delivery times are excellent and the customer service I experienced when dealing with a part I'd wrongly orderd was exemplary.
”
- Anonymous
“
Excellent service, fast turn rounds and good communication, well done
”
- Trevor C
“
The best customer service I have ever received from start to finish. A very professional team with a vast amount of technical knowledge and support along with a impressive next day delivery.
”
- Andy B
