Evolution Power Tools Reviews

4.6 Rating 11,200 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,200 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

Write Your review

Tell us how Evolution Power Tools made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evolution Power Tools 5 star review on 23rd April 2024

427

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product description says it includes a 9" diamond cutting blade but there was no blade in the box I received. Tried to contact manufacture over email but no response.”

Helpful Report

Posted 1 week ago

Dear valued customer, Thank you for taking the time to provide us with your valuable feedback regarding your recent purchase of Evolution Power Tools. We sincerely appreciate your efforts in reaching out to us and bringing this issue to our attention. We apologize for any inconvenience you may have experienced with the missing 9" diamond cutting blade from the product box you received. It is our utmost priority to ensure that our customers receive the complete package as described in the product description. We deeply regret any frustration or inconvenience this may have caused you. Please contact our Customer Service at 866-386-8665 and we can get a blade sent out to you right away. We would like to investigate this matter further to ensure that such incidents do not happen in the future. Could you please provide us with additional details regarding your attempts to contact our manufacturer over email? This information would greatly assist us in addressing any gaps in our customer support system and improve our responsiveness. Once again, we are truly sorry for the inconvenience you faced. Your feedback is immensely valuable to us, and we are committed to improving our products and services based on your suggestions. We aim to always provide our customers with the utmost satisfaction, and your feedback helps us understand areas where we can enhance our performance. If you have any additional concerns or further suggestions, please do not hesitate to share them with us. We value your opinion, Evolution Power Tools

Posted 1 week ago

“Ordered the metal circular saw for a job cuttiing 3mm sheet metal. The blades are a awful, and do not last 2 minutes when in use. I went through two in the space of five minutes. The saw it's self is ok for the money. Delivery was prompt and efficent. I would not recommend the sawblades they get 0 Stars.”

Helpful Report

Posted 2 weeks ago

“Having now used it on a few jobs I'm quite underwhelmed and quite disappointed if I'm honest. Accurate safe plunge cuts are nearly impossible. The depth arrow isn't very clear, if your right handed you have to cross over with your left hand on a moving blade, not great. Already this has resulted in the saw jumping off the rail and damaging it. The small Allen/ hex key for the rail connectors will easily be lost, this needs to have a plastic T handle on it that's orange so it's easier to see when dropped, also should be stowed on the saw. The track bag is very snug to say the least, I'm sure it will get ripped very soon, over all disappointed. Evolution are trying to play with the big boy's and are simply not even playing the same game, not even in the same ball park. Attention to detail and real life feed back are what's needed. Regards Neil”

Helpful Report

Posted 4 weeks ago

“I am truly sorry to have to leave this 2-star review, because the product itself is 5 stars. The problem is their false advertising "2 Day Delivery". The reason I bought from them directly is 100% because I needed it saw and track, fast... The saw took about a week, track took closer to 2 weeks!!!... They should simply state, "We strive for a 2 Day Delivery, by no promises ."”

Helpful Report

Posted 2 months ago

Good afternoon Matthew, We are excited to hear how you love the product, but sorry to hear you had delays in receiving the product. I did some research and found that there was a request by a customer to change the address, and then Mother Nature affected delivery 3 times. So sorry to hear it was a bad experience.

Posted 2 months ago

“Steel cutting blade lasted 4 cutts off 10mm plate 14" long..”

Helpful Report

Posted 2 months ago

“Made in China. I wouldn’t have purchased the saw if I had been aware of that fact alone.”

Helpful Report

Posted 3 months ago

Dear Gerald, Thank you so much for taking the time to provide your feedback on Evolution Power Tools, sorry to hear you are not happy with these being made in China. Best regards, Evolution Power Tools

Posted 3 months ago

“I feel disappointed with this purchase. It cuts very well, but that's the blade. I feel I could have just bought the blade and put this in my regular skill saw. I bought the Evolution, because I thought it was purpose built for this dangerous task. It scares me to see all the extemely dangerous sharp metal chips flying around. This saw does not contain the cut off chips very well.”

Helpful Report

Posted 3 months ago

“Mag drell no reverse shame hi can't use hi do tapping”

Helpful Report

Posted 4 months ago

Thank you so much for your feedback on Evolution Power Tools, Mag drill. We appreciate you taking the time to let us know about your experience. We are sorry to hear that you were unable to use the tool for several tasks, such as reverse and tapping. We would appreciate it if you could provide us with more details about the issue so we can work to make things better. Thank you again for taking the time to let us know about your experience.

Posted 3 months ago

“Evolution R255PTS Table Saw - Although advertised with an extraction hose, it doesn't actually have one, non of the documentation informs you of this fact. (false advertising)! Trying to get hold of support from Evolution is impossible. I won't be buying from Evolution in the future.”

Helpful Report

Posted 4 months ago

“Have not used tool yet, but the wrong items were shipped and, so far, I haven't received a response to my email.”

Helpful Report

(United States) - Posted 6 months ago

thank you for taking the time to let us know how were doing we appreciate the feedback

Posted 6 months ago

“Ordered workshop vacuum, arrived but with damaged plug, contacted evolution 2 weeks later no response.”

Helpful Report

Posted 6 months ago

Hi, James thanks for your review. I can see from copying your email address into our system that Michelle has got back to you twice regarding this. Please check your junk mail, failing this please call on 0114 2511 022 thank you David

Posted 6 months ago

“As far as holding my saw it’s great but the arms are super short and the stop doesn’t work.”

Helpful Report

Posted 7 months ago

Thank you so much for your feedback about the Evolution Power Tools, TJ. We really appreciate you taking the time to share your experience with us. We’re sorry to hear that the arms were so short and that the stop didn’t work for you. Is there any way you can tell us more about your experience so we can do our best to improve the tool? We’d love to know more about what went wrong and how we can make things better going forward. We appreciate the opportunity to assist you with this matter. Please contact our technical support and customer service specialist at 866-386-8665 and we will be happy to help. Thank you!

Posted 7 months ago

“First two hours of use, the throat plate was snapped and had to buy the upgraded aluminium plate, very weak and flimsy especially when cutting decent hardwood timber, could do with a redesign”

Helpful Report

Posted 7 months ago

Hi, Thanks for your feedback. If you require any assistance please contact us at cutsomer.services@evolutionpowertools.com

Posted 6 months ago

“Terrible customer service”

Helpful Report

Posted 9 months ago

Hi, Thanks for your feedback. If you do require assistance please contact us at customer.services@evolutionpowertools.com Thanks EPT

Posted 6 months ago

“Already burned it up, cheap saw cheap parts”

Helpful Report

Posted 10 months ago

Hey Darrell! We appreciate you sharing your feedback about the Evolution Power Tools saw. We're sorry to hear that you had a negative experience and encountered issues with it. We strive to provide reliable and high-quality tools, and we're disappointed that it didn't meet your expectations. We would love to assist you further and understand the specific issues you faced. Please reach out to our customer support team, and they will be more than happy to assist you with any concerns you may have. We value your feedback and hope to turn your experience around.

Posted 10 months ago

“We recently purchased the DISCUTT 12" power saw to replace the same one we bought in 2017 which was stolen. We LOVED LOVED the old one but not the new one. The new one has the drive mounted to the right side obscuring the cutting view meaning that while cutting, the operator must slightly tilt the machine to the left to see what he is cutting. We wonder if the machine we were sent was intended for a left-hand operator and was just sold to us to "get rid of them." Also, on first use, using same commercial extension cord, the machine power "glitched" and tripped both breakers.”

Helpful Report

Posted 11 months ago

Hi, Thanks for the review. Sorry for the late reply, but if there is anything we can still do - please let us know. Customer.Services@EvolutionPowerTools.com Thanks, EPT

Posted 6 months ago

“I purchased an electric Hulk, Looks good and not overly loud. Compaction power however is disappointing, it is not the same a petrol model by a long way. Used it for about 20min so far, and it's a bit of a bone shaker. Might work better on sand than type 1.”

Helpful Report

Posted 1 year ago

“I had a manufacturing defect with the evolution S355MCS. One of the fence holders ball bearing wasn't pressed in all the way. I had to take pictures in order for them to sent me another one, which was no big deal. I also had an issue with the fence not being straight. I put a straight edge up against the fence and there was a gap. I called customer service and they couldn't ship me a new one, because I didn't buy it online. So I had to travel 2hrs away just to take it back. So, I didn't not have a real good experience with this product. Over all I liked the product, but this one just didn't work out for me.”

Helpful Report

(United States) - Posted 1 year ago

We are sorry to hear about the issues you experienced with your Evolution Power Tools S355MCS. We take pride in our products and it is always disappointing to hear when they do not meet our customers' expectations. We apologize for the inconvenience you encountered with the manufacturing defect and the fence not being straight. We appreciate you bringing this to our attention and we are glad that we were able to send you a replacement part promptly. However, we understand that having to travel 2 hours to return the product was a big inconvenience. We are happy to hear that you overall enjoyed using the product, and we hope that you will continue to consider Evolution Power Tools for your future metal cutting needs. Please do not hesitate to contact us if you have any further concerns or questions. Thank you for taking the time to provide your feedback, and we look forward to serving you again soon.

Posted 1 year ago

“We’ve had many Evolution tools isn’t working and after initial contact with them, they have now failed to respond.”

Helpful Report

Posted 1 year ago

“I recently purchased the Evolution cordless paddle mixer with an extra 8 amp battery. On my second one bag mix of plaster the mixed started smoking and packed in. Not impressed at all. Customer service was excellent though. They arranged a courier who collected a couple of days later. Followed by a full refund a few days after that. Hopefully this was just a one off with the tool!”

Helpful Report

Posted 1 year ago

Evolution Power Tools is rated 4.6 based on 11,200 reviews