Evolution Power Tools Reviews

4.6 Rating 11,209 Reviews
94 %
of reviewers recommend Evolution Power Tools
4.6
Based on 11,209 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
Read Evolution Power Tools Reviews

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Very pleased and positive about the chopsaw does exactly what it says on the tin. Used it on several occasions done exactly what I would expect (( very disappointed in the way it was delivered. Delivered by UPS. The chopsaw was fine inside the box but the box was completely wrecked.
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Posted 4 years ago
The response was very quick, but didn't really answer the question that I asked. I shall still buy an evolution saw, but had I placed too much attention to the response, I would have decided not to.
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Posted 4 years ago
Happy with the saw but then bought an adapter. The postage was more than the part. Not good.
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Posted 4 years ago
Bonjour, la machine a l,air bien mais je ne peux pas m,en servir car la prise de courant n,est pas aux normes françaises.
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Posted 4 years ago
You have purchased a UK machine, it may be worth contacting your supplier to see if they have the EU version available
Posted 4 years ago
I have had 2 Evolution heat guns both of which have had the fan fail. The first time it was within the 2 yr guarantee and Machine Mart exchanged it but would not give me a guarantee for the replacement. This one also failed within the 2 yr period but as I did not have a guarantee..... Won't buy one again.
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Posted 4 years ago
The fence on the fury 5s table saw is worse than useless. It bends at the slightest contact with the wood. It seems that everyone knew this apart from me. I complained to customer services who in a polite way said “What do you expect from a budget saw?” Surely this means it’s not fit for purpose so shouldn’t be sold? Then as if it would make me feel better they said they would pass it on to their product design team lol. That doesn’t help me. Then really helpfully they stated that the next model up has a full fence! Well that really helps, thanks for that. It seems they have my money so who cares. All I can do is let as many forums know as possible which may cause them to lose sales when it would have been cheaper, and would have made me a big fan, just to sort me out with a decent fence or a really good offer like 50% off on the next model. Would have cost them nothing. If anyone actually reads this please take note of Amazon customer service. They are superb. All this is a shame cause the blade is great and I love the evolution mitre saw and stand that I have.☹️ Phil
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Posted 4 years ago
To start with, the customer support was as thorough as it could be over the phone although the problem with the tool wasn't sorted. I did however receive a refund quickly and easily for parts that hadn't solved it. The tool only lasted about three years with not much use hence my 'poor' rating.
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Posted 4 years ago
Late reply with "we will contact you as soon as we get the item in stock" after that no answer till now, and it's been a month. It seems I was forgotten.
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Posted 4 years ago
Please let us assure you that you have not been forgotten. We are still waiting on a response from our factory. As our factory is based in China, with the ongoing issues over there we are experiencing delays. As soon as we do have an answer we will come back to you.
Posted 4 years ago
Im sorry to say but they just dont cut it for a very keen woodworking enthusiast, they truly lack in precision. I first started with the evolution stealth mitre saw, great little saw for basic cuts but when i started bevelled cuts the problems arose! So much blade overrun the cuts where not usable. Next item, i needed a track saw so looked at the evolution circular saw track combo turned it on cut first piece of mdf and sent it back! Loud vibration and zero dust collection even when connected to my shop vac, the lack of plunge also made it a bad chice. Then came the rage 5-s table saw, bad instructions for the stand once worked it out turned on saw , now soft star so Bang moter comes on full on. Take a piece of 4x2 and wow really bad vibration and wobble tried 3 different blades no change checked blade run out and again really bad packed it up and sent it back. So i now own a bosch mitre saw (amazing in every way) a Dewalt table saw ( so precise) and a schepaach plunge saw ( zero dust issues) Conclusion: evolution has great value for money and really nice features but badly executed, soft start is a must for motor longevity, and their manufacturing process for motors need looking at as far to much movement on the Arbour’s is letting them down. Shame really great price, great features let down by bad precision
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Posted 4 years ago
Many thanks for your feedback sorry our products wasn't to your satisfaction, We will pass your comments on to our product development team and QA department.
Posted 4 years ago
Machine bei Amazon bestellt, geliefert, aufgebaut u. festgestellt, dass die hintere Führungsschiene des Parallelanschlages verbogen ist (siehe Foto), ausserdem ist das Staubschutzgehäuse um das Sägeblatt sehr verzogen. Da Amazon keine Ersatzteile liefert, Ersatzmaschine bestellt. Bei dieser war dann der Sägetisch auf Höhe des Sägeblattes verbogen. Ausserdem war bei dieser Maschine ein anderen Einschalter, ohne den Notausknopf verbaut. Habe mir deshalb aus der 2. Maschine die hintere Führungsschiene in die erste eingebaut u. die zweite wieder zurückgeschickt. Die Fehler bei beiden Maschinen wären bei einer funktionierenden Qualitätskontrolle leicht zu entdecken und zu vermeiden gewesen.
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Posted 4 years ago
So I called to get some info on a mag drill I bought. My question was did it come with a drill chuck and adapter. As it wasn’t listed in the comes with section of the info on the website. When I call a few people there sounded like that question has never been asked. I was told no it doesn’t. So I order the mag drill and some cutter and fluid from the website. But wile on the phone ordered the drill chuck. And ordering the adapter from another source. When it arrived sure enough it came with it like I kinda expected. And a day later my two extra parts showed up that I will never use that I wasted money on because of some simple incompetence. I’m in retail business and I think this was poorly executed on evolutions end. And I’m not really going to make much of a fuss. But I will make sure that everyone i come across will here my feedback.
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Posted 4 years ago
Bonjour, je pense que quel que soit le prix d'un produit, s'il est mis sur le marché il doit bien fonctionner et être à la hauteur de la publicité qui est faite autour. ma scie Rage 5 est loin d'être pro. Ça bouge de partout, c'est pas aligné. C'est un outil de bricoleur pas trop regardant sur la précision. Dommage car il y a de bonnes idées sur cette machine. Cordialement
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Posted 4 years ago
Had a worm gear wear out so thought I would contact you guys for a replacement, whilst I Had the motor stripped down thought it be a good idea to replace the brushes, the chop saw has provided me with years of good service & thought getting replacement parts would be the best way to go about repairing the chop saw. But, unfortunately the replacement parts came to £90 which if compared to a new one seems expensive, a real shame that I have to throw this machine away & purchase a new one & probably a different make to yours, it seems a strange strategy! I was told by one of your colleagues that the high price was because my machine is no longer produced, even stranger that you should be holding parts for it? So who in their right mind is going to purchase parts at the prices your quoting? So, your going to be holding on to these part for what reason? Nostalgia perhaps?
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Posted 4 years ago
45 degree Bevel cuts run off a few mm,s even after checking and calibrating all the angles.Maybe i got a bad model.Also you can’t clamp the wood on the left side as the handle hits it at this angle.A dust bag would have been handy as dust everywhere.
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Posted 4 years ago
Told to have the saw boxed and it would be collected Yesterday I stayed in home all day and no one came And they sayed that dpd called yesterday and they didn't
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Posted 4 years ago
My inquiry for a source for supply of a table saw to Germany was answered by you with "we do not ship", "we do not have", "it's very heavy", "sorry". Well, I felt sorry too. Meantime I got help from a U.K supplier via Ebay, who can ship to Germany. And Amazon.eu told me that they can deliver that tool again very soon. So I placed the order there. How can it be that Evolution had no information for me at all? I have worked as an exporter for marine equipment before. It would have made me happy to be contacted by a foreign customer for supply. But that was in former times ... Regards H. Koehl, Hamburg, Germany
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Posted 4 years ago
Sorry to hear you were not happy with our response. The information supplied was correct as we don't currently have a stockiest based in Germany, options like Amazon and E-bay are available to our customers for worldwide shipping
Posted 4 years ago
I contacted Evolution several days ago using their online form, as I need a replacement pressed base plate for my circular saw (1 of 3 Evolution products I have). I have received emails since from Evolution about their Newsletter and Social Media, but my part replacement inquiry has been totally ignored. Unless I hear from Evolution within the next few days, I will bin my circular saw and replace it with another from a brand that pays more attention to after sales and parts requests. I am happy with my Evolution power tools, but not their customer service after purchase. I will be happy to amend/update this review, if Evolution can make amends, on what so far has been poor service.
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Posted 4 years ago
Sorry to hear you have not heard from ourselves. I have checked our inboxes for your email address, and we do not appear to have received anything from yourself. Please forward your enquiry to customer.services@evolutionpowertools.com where we will be happy to assist.
Posted 4 years ago
A solid machine, but the guides aren't as sturdy as one would like it to be. This results in easily being a few milimeters of from one side to the other. One can tweak the guides a bit to make things a bit better, but still, it's not as easy as you'd want.
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Posted 4 years ago
Received the tablesaw rage from Amazon. Put together and seems to be a good build. However, slide carriage not functioning. To save all the aggravation in returning the item I managed to get a partial refund for the product. I’ll just have to construct a table sled. Such ashame.
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Posted 4 years ago
to be honest, it was pretty poor, used the machine for one day & the safety guard failed to work, apparently a screw had worked its way loose & to cap it off happened over the christmas period & took over two weeks to fix. I would also like to add the calibration is extremely poor, even at 90* which is so time consuming every time I have to change the angle, overall not happy.
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Posted 4 years ago
Evolution Power Tools is rated 4.6 based on 11,209 reviews