Evolution Power Tools Reviews

4.6 Rating 11,220 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,220 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Evolution Power Tools 5 star review on 5th May 2024

Andy Blandford

Evolution Power Tools 5 star review on 23rd April 2024

Janusz SITEK

Evolution Power Tools 5 star review on 21st April 2024

Angélique Louail

Evolution Power Tools 5 star review on 19th April 2024

Janusz SITEK

430

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Build quality very very poor, the worst tool I’ve ever purchased. If you had return policy to return the tool l would. This was my first and last evolution tool I will ever buy. Regards a very disappointed Tony Allen.”

Helpful Report

Posted 2 days ago

“Poor service, Just send email to said the damage issue is over loaded not a manufacturing issue and there fore would not be covered under warranty. That's fine, I require the charge to repair my R185CCSL without warranty, but the customer service just to said " unfortunately we don't offer a repair service on this machine as it is not cost effective" o my god. What means ? Such a popular machine couldn't be repair? i Just purchase one and half year from B&Q. Home hold. Waste money without service.”

Helpful Report

Posted 6 days ago

“First use failed me”

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Posted 1 month ago

“Evolution 300mm demolition saw wet dry - purchased 6 saws 3 dead already - not very old (3 months, 6 months). Faulty brushes. Can't get parts. . Cant ship to Australia. Cant talk to anyone in Australia. Can only deal through Total Tools and cant get parts!!”

Helpful Report

Posted 1 month ago

“First use made obnoxiously loud sound/weak needs higher power input”

Helpful Report

Posted 1 month ago

“My $800 saw broke on the first day of use. Cracked fence. In calling support I'm told there are no spare parts. Not sure is I should wait or return the saw.”

Helpful Report

Posted 2 months ago

“Je déconseille d'acheter sur le site. Ils ne respectent pas du tout les modalités pour la livraison. Au départ le produit doit être livré en un jour ouvrable, le troisième jour, le colis n'est pas livré au domicile mais dans un point de la POste. naturellement vu les horaires d'ouverture de celle-ci, je n'ai pas l'occasion de chercher ma scie. donc maintenant faut attendre que le colis soit retourné. cela peut prendre 15 jours, plus la livraison retour....je ne revois mes euros donner dès le départ avec un peu de chance 1 mois après. et toujours pas de scie. Vaut mieux directement commander chez amazon ou aller dans un magasin, la on respecte plus le client.”

Helpful Report

Posted 2 months ago

“Evolución R185 CCSX Primer curro: dos corte de 1,80 cm en contrachapado de dos cm espesor. Segundo curro: entre 20 y 30 cortes en castaño, longitud cortes 30/35 cm approx y 4 cm profundidad. Tercer curro: corte por injertar burlete en parte inferior puerta, profundidad corte 15 mm; pues a la segunda pasada la máquina ha dejado de funcionar. Diagnosi: los carboncillos se han gastado y al meterse alguna piezita en el rotor habrá que cambiarlo también Resultado una factura que por 10 € no llega al precio de la maquina pagado hace unos meses. NO COMPREN NUNCA ESA BASURA EL PLANETA NO SE LO MERECE NONSE PUEDE VENDER BASURA”

Helpful Report

Posted 2 months ago

We have a technical department available to assist you. Please contact us 866-386-8665.

Posted 2 months ago

“Still hasn’t been delivered”

Helpful Report

Posted 4 months ago

“I bought a saw from you and it cuts straight however it leaves a bunch of chatter marks on the cut. Tried a new blade and it did the same thing. I wanted to return the saw and just buy the upgraded version but was told you do not do that. Very disappointed. After checking things out farther I found the saw had a lot of runout on the motor.”

Helpful Report

Posted 4 months ago

“I have been doing woodworking for close to 50 years and trimming the edge of a board is never a problem. Well after 3 cuts with my expensive blade I needed to do that on one piece of the steel tubing. Doing so ruined the blade. When I tried to make my next cut I was unable to make the cut. Now the blade needs to be sharpened.”

Helpful Report

Posted 4 months ago

“good to use ; BUT motor packed in after 10 cuts only use ocassionally so well out of warranty”

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Posted 5 months ago

“Blades are total junk”

Helpful Report

Posted 5 months ago

If you would like to supply details to customerservices@evolutionpowertools.com and we will be happy to check what has occurred

Posted 5 months ago

“Buy from this company and surname of pop ups will occur with no obvious means of stopping them”

Helpful Report

Posted 5 months ago

“Purchased a Evolution concrete saw from Total Tools on the 17th July 2023 the saw unit lasted about 10 Hours of use. I Returned the saw to Bankstown store under warranty on the 13 September and was told by Total tool it would be sent off for repairs, when I enquired in October the saw was being repaired and the repairer Max& Danial were waiting on parts for the repair. I have again contacted Total Tools on the 2 Nov and also spoke to Max& Danial I have now been informed the field coil and armature are burnt out and this is not covered under warranty and will not be repaired. The warranty is not worth the paper its printed. I was informed by Rob at Max & Danial the air intake may have been covered during use ( this is not possible as the air intake are on the side of the machine or used the saw to hard) as I have worked in the building industry before retiring and have used most power tool I know how to use tool and take care of them. I now live by the the old saying You get what you pay for. Bruce I have now wasted more time writing this review”

Helpful Report

Posted 6 months ago

“Evolution S185CCSL: Metal Cutting Circular Saw - (This is the "orange" saw not "blue" model). This saw is NOT suitable for cutting 3/16" metal, even with the blue blade I purchased separately. Within 10 minutes of using this saw the arbor bolt snapped! I replaced the bolt and it cut for about another 10 minutes before it completely quit. Shut down...dead. This is a very light weight saw. There is a reason they are getting rid of their inventory for $79.00. It was going to cost me $40 to return for refund replacement. I keep the blade and the carry bag (very nice) and threw the saw in the dumpster. I figure I broke even and learned a valuable lesson. Don't waste your money on this saw.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback and sorry to hear you have an issue with your machine. If you can supply details to evolutioninfo@evolutionpowertools.com we will be happy to assist

Posted 6 months ago

“Purchased the Evolution cold cut saw blade for stainless steel. 20 cuts in 1" x 1.2mm stainless box and the blade is toast and it was struggling with the last few cuts. Now won't even touch the material. Evolution won't honour any warranty saying it wasn't used in their machine. Yet their online store site indicates compatibility with several brands of saw including the Ridgid I use. At $255 AUD purchased from Total Tools that was a very expensive job.”

Helpful Report

Posted 6 months ago

Gavin, I have forwarded your information to our UK office to get in touch with you.

Posted 6 months ago

“Terrible customer service, free postage advertised but not to Perth. Too remote apparently. Discount offered to complete purchase but none of the items in my basket qualified! Emailed them with my concerns but no one bothered to reply. I’ll take my custom elsewhere…”

Helpful Report

Posted 6 months ago

Hi Derek, My colleague answered your LiveChat almost immediately and gave you a response to your query and the reasoning behind the extra charge due to your location. Within the website we do give all the information regarding extended areas and chargeable postcodes. We haven't received any further emails from you after this, but happy to assist if still needed. Thanks David

Posted 6 months ago

“Bought this track saw to straight-line cut hardwood boards for table tops. Cutting 35mm thick kiln dried oak the orginal blade cut 3 to 4m then started to pull into the cut and left burn marks. Had to buy a new blade, which I then cut a few more boards but found that over 2.3m there was a 3mm deflection over that distance. Overall very disappointed, should have gone for a more expensive brand! You get what you pay for I suppose.😒”

Helpful Report

Posted 7 months ago

Hello Rupert. I have forwarded your information to our UK office to get in touch with you.

Posted 6 months ago

“I'm really not sure how this company has such a good reputation. They are useless and their tools are the worst quality I've ever seen. Tool 1 - File belt sander - lasted a few days before the bearings in the track went. Tool 2 - Cordless jigsaw - They sent a drill instead. When I finally got the jigsaw, they sent it without a battery. When I finally got the battery, the blade guide was defective and dangerous. Returned for a replacement. They sent out another wrong item. When I finally got another replacement jigsaw. This one was also defective, the blade wouldn't fit in it. Tool 3 - Cordless reciprocating saw - Underwhelming performance, barely fit for purpose. Blade release hits against body and doesn't work. Blade cannot be removed sometimes. Overall. I'd be better off with Chinese knockoffs. I'll never under any circumstances be going near these terrible tools and I would strongly recommend anyone else to do the same.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback regarding our tools. We are extremely sorry for the issues you have experienced with our File belt sander and Cordless jigsaw. It is certainly not our usual service and this is not the expected outcome for our customers. We understand how frustrating this situation must have been. We were unable to locate your order, but would appreciate the opportunity to make up for it. Can you please let us know your contact details so our team can get in touch and make it up to you? We take feedback like this very seriously and we apologize again for the inconvenience you have had. We do value our customers and their feedback and will use all information to help improve our service in the future. Thank you for bringing this to our attention.

Posted 7 months ago

Evolution Power Tools is rated 4.6 based on 11,220 reviews