Evolution Power Tools Reviews

4.6 Rating 11,201 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,201 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Evolution Power Tools 5 star review on 23rd April 2024

427

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am still waiting for my goods to arrive”

Helpful Report

Posted 1 year ago

Hi, I apologise for the lack of reply regarding your review. If you would like to discuss anything further about your delivery please get in touch via customer.services@evolutionpowertools.com Kind regards, Evolution Power Tools.

Posted 6 months ago

“I would like to review your product, however, I have not received it. Fed Ex screwed up again and failed to find the actual address to drop it at.”

Helpful Report

Posted 1 year ago

I can't see a direct order on our system so would not have control of this delivery

Posted 6 months ago

“The tool that I own was made badly (quality wise) when I sent it off for repairs and then I was told I broke it on purpose and they refused to repairs it sending me photos of the broken parts making me out to look like I'm stupid. I used to buy tools from here and they were good quality and lasted more than 3 years with no issue now they don't last a year.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide your feedback on our Evolution Power Tools Arturs. If you need any further details please contact us at customer.services@evolutionpowertools.com

Posted 6 months ago

“Jigsaw parts ordered. Arrived but poor fit so not usable. Contacted Evolution Customer Services. Promised a call from Technical Support also forwarded photos as requested. 3 days later still waiting. Job unfinished. Now I can check to see if my machine has an 18V battery and can I also provide my serial number. What is going on Evolution? Like your equipment but your back up is a different matter.”

Helpful Report

Posted 1 year ago

“Never received my complete order”

Helpful Report

Posted 1 year ago

Please contact customer services for further assistance in regards to items missing from your order.

Posted 6 months ago

“Terrible saw. I'm relagating it to chopping 2x4s, if it can handle that. I'm giving up on cutting any metal at all with it. I've broken tips on 3 blades just trying it out, and that includes 2 Diablo Steel Demon blades. Also broke the fence during testing. They were nice enough to send me another fence but I feel that this saw is just too dangerous to continue trying to cut metal with it. I can cut metal just fine on my regular miter saw and my circular saw with the Steel Demon blades. I really wanted to like this saw but I'm not going to continue destroying blades trying to get it to work. I don't know what is wrong, maybe the speed is too slow. That's why I bought it, for the slower speed to cut metal. Whatever is I'm afraid to try it on any metal again.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to provide us with your feedback and experience. We are very sorry to hear that Evolution Power Tools saw did not work out for you as intended. We would like to know more about what exactly didn’t work out for you, if you can advise what kind of metal and its dimensions this would be helpful.

Posted 6 months ago

“Does cut straight and won't hold material. Could cut your fingers off. Returned”

Helpful Report

Posted 1 year ago

Thank you, Nathan, for taking the time to give us your feedback on Evolution Power Tools. We appreciate you letting us know about your experience. We are sorry for any issues that you've had, such as cuts not being straight and materials not being held securely. Please tell us more about what happened, and we can try to assist further.

Posted 6 months ago

“Spilt just as much as it should of collected, had to use a cable tie to try secure connection between pipe and dust bag”

Helpful Report

Posted 1 year ago

Hi, I apologise for the lack of reply regarding your review. If you would like to discuss anything further please get in touch via customer.services@evolutionpowertools.com Kind regards, Evolution Power Tools.

Posted 6 months ago

“The power tools are great. The delivery is -10 as you don’t deliver when you say (UPS are a waste of space). You say you will deliver in 24 hrs but doesn’t happen. Reschedule with no reason. This has now happened twice. Got jobs booked in and men on site waiting. Emailed a complaint but you don’t even acknowledge getting it. Very poor. Will be buying else where from now on.”

Helpful Report

Posted 1 year ago

“Not delivered had to request refund Appeared to be fault of delivery company various excuses given for non delivery”

Helpful Report

Posted 1 year ago

Posted 6 months ago

“I made a 5ft cut and the teeth on the blade broke off!!!!”

Helpful Report

Posted 1 year ago

Dalon, Sorry to hear your teeth broke off your saw. We would love to discuss this with you. Could you give us a call at 866.386-8665? Rob

Posted 1 year ago

“Purchased the Circular Track Saw but returned due to absolutely shocking lack of dust extraction. For some reason the Evolution design is completely different to virtually every other make with as much if the blade enclosed . This design then minimises the sawdust escaping and maximises the amount your dust extraction can remove. Despite my comments to Evolution I never received any response. I now avoid their products”

Helpful Report

Posted 1 year ago

“Saw was absolute junk..no other way to describe it. From now I will pay the extra for name brand. Would never recommend this saw and/or company, will advise all I know to stay away and not waste their time or money. Won’t post any photos as the saw has been carefully disassemble with a sledge hammer.”

Helpful Report

Posted 1 year ago

Thank you, Mark, for taking the time to share your experience with Evolution Power Tools and for letting us know that our saw did not meet your expectations. We apologize for any disappointment and inconvenience you have experienced, and we understand that the saw was not up to your standards. We are really sorry about that - we strive to provide a quality product. We would be grateful if you could tell us more about your experience so that we can work to make sure that what you experienced does not happen to other customers. We want to remain committed to quality and customer satisfaction, and would really appreciate your help. Is there anything we can do to make things right?

Posted 5 months ago

“This order hasn' t arrived yet.”

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Posted 1 year ago

“In need of a part to be told its not in stock and don't know when it will be available again”

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Posted 1 year ago

“You don't get what is shown in the advertisement”

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Posted 1 year ago

James, I'm sorry that you incorrectly purchased the bare version of the Combi Driver that does not include the battery and charger. How could we improve the product listing to help further differentiate between the bare and loaded versions of the product?

Posted 1 year ago

“Needed a 230mm multi material blade for my circular saw. Couldn’t find it on your website so used live chat for advice. Was told I could use 255mm instead. Surprised I measured the machine and was not convinced it would fit so I did another live chat for confirmation. I was assured your technical department advised that a 255mm would fit, so I ordered one using next day delivery. Delivery was excellent, advice was not! As I thought the blade was too big, wouldn’t fit and has had to be returned. I’ve now had to use 210mm reducing the capacity of my saw.”

Helpful Report

Posted 1 year ago

“S210ccs bundle ordered but no blade with the saw!”

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Posted 1 year ago

“Unfortunately, the picture do not make sense, was an upgraded part sent, still not working - sorry”

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Posted 1 year ago

“Received my new circular saw and guides and no user manual I installed the blade and when I tried the circular saw the blade jammed I have installed the blade what I thought was correct but no instruction I tried to release blade but jammed Was informed by technical that the blade was installed incorrectly and I would need to use a long reach Allen key and if it did it would cut the bolt off Obviously a common issue as technical knew what the issue was straight away I will have to return to get sorted”

Helpful Report

Posted 1 year ago

Evolution Power Tools is rated 4.6 based on 11,201 reviews