Evolution Power Tools Reviews

4.6 Rating 11,303 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

Evolution Power Tools 5 star review on 10th February 2025

Ines Hemmann-Douglas

Evolution Power Tools 5 star review on 3rd February 2025

Ron Rookes

Evolution Power Tools 5 star review on 26th January 2025

Gavin Davis

Evolution Power Tools 5 star review on 20th December 2024

Kevin Follis

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Still hasn’t been delivered”

Helpful Report

Posted 1 year ago

“I bought a saw from you and it cuts straight however it leaves a bunch of chatter marks on the cut. Tried a new blade and it did the same thing. I wanted to return the saw and just buy the upgraded version but was told you do not do that. Very disappointed. After checking things out farther I found the saw had a lot of runout on the motor.”

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Posted 1 year ago

“I have been doing woodworking for close to 50 years and trimming the edge of a board is never a problem. Well after 3 cuts with my expensive blade I needed to do that on one piece of the steel tubing. Doing so ruined the blade. When I tried to make my next cut I was unable to make the cut. Now the blade needs to be sharpened.”

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Posted 1 year ago

“good to use ; BUT motor packed in after 10 cuts only use ocassionally so well out of warranty”

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Posted 1 year ago

“Blades are total junk”

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Posted 1 year ago

If you would like to supply details to customerservices@evolutionpowertools.com and we will be happy to check what has occurred

Posted 1 year ago

“Buy from this company and surname of pop ups will occur with no obvious means of stopping them”

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Posted 1 year ago

“Purchased a Evolution concrete saw from Total Tools on the 17th July 2023 the saw unit lasted about 10 Hours of use. I Returned the saw to Bankstown store under warranty on the 13 September and was told by Total tool it would be sent off for repairs, when I enquired in October the saw was being repaired and the repairer Max& Danial were waiting on parts for the repair. I have again contacted Total Tools on the 2 Nov and also spoke to Max& Danial I have now been informed the field coil and armature are burnt out and this is not covered under warranty and will not be repaired. The warranty is not worth the paper its printed. I was informed by Rob at Max & Danial the air intake may have been covered during use ( this is not possible as the air intake are on the side of the machine or used the saw to hard) as I have worked in the building industry before retiring and have used most power tool I know how to use tool and take care of them. I now live by the the old saying You get what you pay for. Bruce I have now wasted more time writing this review”

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Posted 1 year ago

“Evolution S185CCSL: Metal Cutting Circular Saw - (This is the "orange" saw not "blue" model). This saw is NOT suitable for cutting 3/16" metal, even with the blue blade I purchased separately. Within 10 minutes of using this saw the arbor bolt snapped! I replaced the bolt and it cut for about another 10 minutes before it completely quit. Shut down...dead. This is a very light weight saw. There is a reason they are getting rid of their inventory for $79.00. It was going to cost me $40 to return for refund replacement. I keep the blade and the carry bag (very nice) and threw the saw in the dumpster. I figure I broke even and learned a valuable lesson. Don't waste your money on this saw.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback and sorry to hear you have an issue with your machine. If you can supply details to evolutioninfo@evolutionpowertools.com we will be happy to assist

Posted 1 year ago

“Purchased the Evolution cold cut saw blade for stainless steel. 20 cuts in 1" x 1.2mm stainless box and the blade is toast and it was struggling with the last few cuts. Now won't even touch the material. Evolution won't honour any warranty saying it wasn't used in their machine. Yet their online store site indicates compatibility with several brands of saw including the Ridgid I use. At $255 AUD purchased from Total Tools that was a very expensive job.”

Helpful Report

Posted 1 year ago

Gavin, I have forwarded your information to our UK office to get in touch with you.

Posted 1 year ago

“Terrible customer service, free postage advertised but not to Perth. Too remote apparently. Discount offered to complete purchase but none of the items in my basket qualified! Emailed them with my concerns but no one bothered to reply. I’ll take my custom elsewhere…”

Helpful Report

Posted 1 year ago

Hi Derek, My colleague answered your LiveChat almost immediately and gave you a response to your query and the reasoning behind the extra charge due to your location. Within the website we do give all the information regarding extended areas and chargeable postcodes. We haven't received any further emails from you after this, but happy to assist if still needed. Thanks David

Posted 1 year ago

“Bought this track saw to straight-line cut hardwood boards for table tops. Cutting 35mm thick kiln dried oak the orginal blade cut 3 to 4m then started to pull into the cut and left burn marks. Had to buy a new blade, which I then cut a few more boards but found that over 2.3m there was a 3mm deflection over that distance. Overall very disappointed, should have gone for a more expensive brand! You get what you pay for I suppose.😒”

Helpful Report

Posted 1 year ago

Hello Rupert. I have forwarded your information to our UK office to get in touch with you.

Posted 1 year ago

“I'm really not sure how this company has such a good reputation. They are useless and their tools are the worst quality I've ever seen. Tool 1 - File belt sander - lasted a few days before the bearings in the track went. Tool 2 - Cordless jigsaw - They sent a drill instead. When I finally got the jigsaw, they sent it without a battery. When I finally got the battery, the blade guide was defective and dangerous. Returned for a replacement. They sent out another wrong item. When I finally got another replacement jigsaw. This one was also defective, the blade wouldn't fit in it. Tool 3 - Cordless reciprocating saw - Underwhelming performance, barely fit for purpose. Blade release hits against body and doesn't work. Blade cannot be removed sometimes. Overall. I'd be better off with Chinese knockoffs. I'll never under any circumstances be going near these terrible tools and I would strongly recommend anyone else to do the same.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback regarding our tools. We are extremely sorry for the issues you have experienced with our File belt sander and Cordless jigsaw. It is certainly not our usual service and this is not the expected outcome for our customers. We understand how frustrating this situation must have been. We were unable to locate your order, but would appreciate the opportunity to make up for it. Can you please let us know your contact details so our team can get in touch and make it up to you? We take feedback like this very seriously and we apologize again for the inconvenience you have had. We do value our customers and their feedback and will use all information to help improve our service in the future. Thank you for bringing this to our attention.

Posted 1 year ago

“Service was fine. Only received one of two items! No response from website complaints.”

Helpful Report

Posted 1 year ago

Hi Steven, I can see that we reached out to you on 16th August via e-mail and did also leave a voicemail to discuss this. If you require any update against this please reach out to us at customer service.

Posted 1 year ago

“Bought an insert, advertised as two parts but only received one. When I queried it I was told that in the ‘small print’ it stated (although I didn’t see it) item was on sale because one part was out of stock- I was further advised I could buy that when it was next available! Not good enough as advert clearly pictured two parts as did text- so as was highly misleading- NOT good enough Evolution!”

Helpful Report

Posted 1 year ago

Hi, Thanks for your feedback. If you require any assistance please contact us at cutsomer.services@evolutionpowertools.com

Posted 1 year ago

“No vat invoice given, emailed but no reply”

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Posted 1 year ago

Hi, Thanks for your feedback. If you do require assistance please contact us at customer.services@evolutionpowertools.com

Posted 1 year ago

“I was very disappointed with the new splinter edge strip for my track saw, When the track first arrived the strip was hanging off. so when it came to fitting the new strips I was meticulous in removing all the old glue and cleaning the edge with thinners making sure it was as clean and dry as possible before fitting the new strips. so I fitted the first strip and looked good, or so I thought. As I started fitting the second one the first one was starting to unpeel followed by parts of the second one so in the end I had to fix the strips with good old duck tape so will not be buying Evolution strips again”

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Posted 1 year ago

Hi, Thanks for your feedback. If you do require assistance please contact us at customer.services@evolutionpowertools.com

Posted 1 year ago

“No parts any more for my chop saw, only wanted an outer flange. Very poor..”

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Posted 1 year ago

Hi, Thank you for your feedback

Posted 1 year ago

“After switching to the evolution grinder on recommendation we have only used the tool for 3 days and it has stopped working resulting in me having to hire a saw to complete our project which is a cost and time inconvenience I will be replacing the grinder with another manufacturer. I’m really disappointed after reading reviews Regards David Matthews”

Helpful Report

Posted 1 year ago

Hi, Thanks for your feedback and sorry to hear there has been an issue with your product. If you do require assistance please contact us at customer.services@evolutionpowertools.com where we will be happy to help

Posted 1 year ago

“Tools are ok getting parts though is a total nightmare”

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Posted 1 year ago

We understand that efficient and reliable access to spare parts is crucial for our customers, and we apologize for any difficulties you encountered in this regard. We genuinely value your feedback, as it helps us identify areas for improvement and deliver a better experience to our customers. Thank you again for taking the time to share your experience. Please do not hesitate to contact us at info@evolutionpowertools.com if you need assistance finding another spare part.

Posted 1 year ago

“I am very disappointed with it. It came slight damaged, with missing parts and now doesn’t work!”

Helpful Report

Posted 1 year ago

Hi Mark, sorry for the late response. Please contact us on e-mail or phone: customer.services@evolutionpowertools.com or 01142511022 and we will be happy to help

Posted 1 year ago

Evolution Power Tools is rated 4.6 based on 11,303 reviews