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Evolution Power Tools Reviews

4.6 Rating 11,205 Reviews

94 %

of reviewers recommend Evolution Power Tools

Company Reviews

Product Reviews

4.6

Based on 11,205 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Evolution Power Tools 5 star review on 23rd April 2024

Evolution Power Tools 5 star review on 21st April 2024

Angélique Louail

Evolution Power Tools 5 star review on 21st April 2024

Angélique Louail

Evolution Power Tools 5 star review on 19th April 2024

Evolution Power Tools 5 star review on 4th April 2024

Evolution Power Tools 5 star review on 14th March 2024

Evolution Power Tools 5 star review on 12th March 2024

427

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Assembly instructions were ridiculous. Diagrams were not much more that a white page. Even installation of blade was vague. Videos were just as bad as manual. This could have been so much less painful. Would never buy another evolution product for this reason alone even if it turns out that the product is great. Took hours for two of us to assemble and we are used to doing this sort of thing.”

Posted 5 years ago

Sorry to hear you have had issues with assembly. The comments will be passed on to our team whom produce the manuals/assembly sheets.

Posted 5 years ago

“I picked this saw basically because of the cost. With that you get what you pay for. Was quite disappointed in the components used. Locking handle that clamps the saw is totally plastic. Thumb turn screws for setting the sliding fence are very thin and you get the impression they will ring or bend if over tightened. Motor seem to be running under power. Lazer does not line exactly with the blade. Accuracy of the cuts were 100%.”

Posted 5 years ago

Thank you for your feedback and glad to hear the unit is producing 100% accurate cuts. The laser on the unit is adjustable. Please refer to your manual. Our machines are designed to be first fix multi material units and are priced accordingly for this market. If you do have any issues going forward please contact our customer service department on 0114 2511022 option 1 where we will be happy to assist. Kind Regards

Posted 5 years ago

“On unpacking new sliding chop saw, found laser cable cover broken, this seemed due to cable slot not being deep enough and when cover was fitted in the factory it was put under too much strain and broke in half. Unit was replaced by "machinemart 4 days later. New machine works well”

Posted 5 years ago

Sorry to hear you had an issue with your machine. Glad to hear this has been resolved by your retailer however. Comments regarding the packaging will be passed on to our team. Kind Regards

Posted 5 years ago

“Recently bought a tracksaw and 2 x 1400 lengths of track. After a few hours work the splinter guard has chunks missing from it. I have emailed them twice via their Contact Us webpage but haven't even got an acknowledgement. Terrible customer service.”

Posted 5 years ago

“Dust collection is the worst out of 6 saws I’ve owned and after speaking to customer services at evolution it sort of says why! Won’t buy anymore of their products”

Posted 5 years ago

“Hi I was wondering about marketing evolution company as I bought that Mitro saw and stand from retailers screwfix and they are some items was missing and I have to buy it ? It is shameless Policy for company Yours sincerely”

Posted 5 years ago

Good morning, Thank you for your review. I am sorry to hear that you had parts missing from your unit. These parts may be covered by your 3 year warranty. Please contact us on: 0114 251 1022 option 1 or email customer.services@evolutionpowertools.com Many thanks, Evolution Customer Services.

Posted 5 years ago

“Sadly disappointed to receive an table saw which needed fixing, and bubbling paint on item, small issues, but Toolstop stepped up to refund for replacement part. Response from Evolution through Toolstop was to send item back for refund or replacement. After hours of putting the table saw together, we did not want hours to re-box, and potentially end up with another with same or worse fault. It was a callous response, a small partial refund given by Toolstop means they paid for the part we will now replace. Never again! And dread to think of how difficult it would be to get Evolution to replace should this item go faulty within warranty period. I feel they would probably blame us for breaking it. They come across as another company too big for their boots, and don't care about the customers hard earned money or time for that matter. Just feel let down, and won't buy an Evolution tool again.”

Posted 5 years ago

“I’ve had a fury 3 xl for at least 7 years and I love it so I decided to buy a table saw and went for fury 5s. Which I bought from amazon. The saw came damaged, it was either dropped or something hit it ( the corner of the table had been bent and wasn’t straight) It’s being replaced so haven’t used the saw yet but from what I’ve seen of the damaged unit it seems flimsy the table is thin plate which bends when you press on it. The cover around the blade is plastic with 1 fixing which doesn’t look to secure. The base on the unit is also plastic with lots off movement. I’ve not used or seen a table saw in person so maybe all saws are like this but I’m judging this compared to me evolution mitre saw which I find is very well built.”

Posted 5 years ago

“I've only used my saw about 6 times. The last time I used it a bolt came off whilst the blade was spinning, it got lodged in between the blade and caused sparks and damage to the blade. This was a dangerous situation, I have contacted the shop I bought it and they say they will replace it but I'm not very confident in the product anymore.”

Posted 5 years ago

“I found this chop saw very flimsy and dangerous due to too much sideplay. I believe it is only fit for light use - which is not stated in the instructions. I would return this to B&Q but I have used it and unfortunately destroyed the box it came in. I am very disappointed and would not recommend this saw.”

Posted 5 years ago

“The mini belt sander purchased ran extremely hot after a short space of time with just sufficient pressure to keep it in position. Returned and was supplied with a replacement, that also runs hot after approximately 15 minutes. It is not worth the travelling and the effort to return the second machine. I accept the machine is not fit for the purpose I needed it to use it for. I would assume my initial purchase will be investigated on its return to determine wether there is a fault with the machine or its operator”

Posted 5 years ago

“Assembly instructions are poor (pictures don't match parts) and video link does not exist! Also very big and heavy. You also have to really tighten the blade to stop it slipping. Which i gone elsewhere.”

Posted 5 years ago

“Slide locking screw and anti-vibration spring missing from R255SMS+ cross cut mitre saw. Despite phone calls to customer service who told me to email sales section emails have been unsuccessful in solving this problem. Have tried to use contact forms on Evolution power tools website but have not received any help at all. I am very disappointed having spent a considerable amount of money on this item and completing the guarantee warranty that I have received an incomplete product and thought that I would have been contacted by the company and had the missing items replaced!!!”

Posted 5 years ago

“Although the design of the Rage 5 Table saw is very good, the actual assembly was terrible. There is no way in this world that my Saw was checked on assembly due to the fact that the sliding table was almost 1 mm below the main table at 1 end and was scraping on the underside and catching on screws inserted crookedly. The Orange hand wheel which locates on to the geared rack for blade adjustment could not be located due to the plastic frame of the saw being 4 mm too high, i had to cut the plastic away so as to get the wheel to push in. The Rip fence, even with the 2 screws slackened off and moved from side to side would not line up with the blade i had to strip it down and adjust it. I am an ex engineer, and was able to work on it, and I needed the saw as soon as possible Otherwise i would have returned it, but i corrected it myself. Its a pity i needed to put in a poor review because this table saw design has the potential to be one of the best. I found home assembly quite straight forward, so maybe a couple of minor mods and a definite inspection would suffice.”

Posted 5 years ago

“My review is about evolution power tool as a company not there tools I ordered a rage5-s from amazon and had it delivered to Ireland. When assembling it there was two damaged bolts and missing washers. I contacted them using there online form and received no reply. So I rang the UK helpline and was told they were don't deliver to Ireland and contact amazon customer service. Amazon were willing to return and replace the saw but I thought this wasn't worth it as it is a very large tool and it was only a couple of bolts and washers were needed. Doesn't give me much hope if I there are further issues The assembly instruction are terrible and need to be revised. Images didn't match the description for assembly.”

Posted 5 years ago

“I have bought the rage 6 mitre and table saw. First saw I had to take back to B&Q to replace due to off and on buttons going faulty after 4 weeks. The sencond one i currently have keeps on cutting out when using the table saw.”

Posted 5 years ago

“By not including a dust collector but treating it as an extra when spending £100 on a machine, also not making it easy to see it is not included is poor.”

Posted 5 years ago

“A locking screw which still still tightens but won't hold the table in place. I have only cut about ten small pieces of wood.”

Posted 5 years ago

“The motor stalls at slow speed and the belt fly's off too many times. The speed is determined by a rotary knob but whilst using the file it speeds up on its own accord. This is NOT what I would expect from this manufacturer! Would not purchase another product.”

Posted 5 years ago

“Wouldn't honour warranty for a bad armature. Not impressed.”

Posted 5 years ago

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Evolution Power Tools is rated 4.6 based on 11,205 reviews