Evolution Power Tools Reviews

4.6 Rating 11,330 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook,
Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

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Evolution Power Tools 5 star review on 1st September 2025

478

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Contacted Evolution for some advice and seeking a spare part. Still had no contact from Customer Service, several days later, but have been sent this review request!”

Helpful Report

Posted 6 years ago

“I wanted to buy spare parts for a Rage 5 table saw and was told it was discontinued and they dont hold spare parts. Very disappointing.”

Helpful Report

Posted 6 years ago

The factory that supplied the Rage 5 closed unexpectedly, which is why we only carried a limited amount of spare parts. There have sold out over the last couple of years. Apologies we could not assist further.

Posted 6 years ago

“Пила evolution rage 5s отвратительный инструмен. Куплена в России, страна производитель не указана. Качество сборки ужасное. Сервис отсутствует, менеджер официального представителя сказал что диагностика инструмента проводится посредством направления фотоотчёта в Англию , срок ответа от производителя 7 дней. Обзор пилы которую я купил можно увидеть пройдя по ссылке: https://youtu.be/0Vop5hYG4hE”

Helpful Report

Posted 6 years ago

“I brought SL2800 track it has a problem when the two tracks are clamped together, I sent pictures to your selfs and the result is a manufacturer problem Your warranty department would like them back to send to China sorry I added a picture and couldn’t delete it”

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Posted 6 years ago

We have already been corresponding in regards to this and are replacing this track.

Posted 6 years ago

“Never bothered to respond to my email, but then sent me this survey - very strange.”

Helpful Report

Posted 6 years ago

Sorry to hear you have not had any correspondence from ourselves. I have checked all our inboxes and nothing with your email address has been received. Please resend to customer.services@evolutionpowertools.com where we can assist.

Posted 6 years ago

“I can't say a lot about a tool as it doesn't work. I bought it on Amazon but as I didn't need it straight away I left it in the box. After a month I pulled it out, assembled, plugged in and it's nothing. No sign of life. I cannot return it as a return time passed. Just frustrated”

Helpful Report

Posted 6 years ago

Good Afternoon and sorry to hear you have an issue with your unit. If you are based in the UK please complete a warranty claim form available via our website and we can return the unit for inspection.

Posted 6 years ago

“Very disapointed with the qualiuty of vice clamp on saw. Broken after only a few uses as youve used plastic insteaf of steel. Very flimsy design. Not tradesman quality. 255 mitre saw”

Helpful Report

Posted 6 years ago

Sorry to hear you have had an issue with your clamp. Please contact or customer service department on 0114 2511022 to discuss.

Posted 6 years ago

“Not happy with service was told part was not broke can't get part to go back in would have to dismantle saw.but y did it come out in the first place.”

Helpful Report

Posted 6 years ago

“Not impressed with the service I am getting on a brand new machine”

Helpful Report

Posted 6 years ago

Sorry to hear you are not happy with the service you are receiving. Please contact our customer service department in regards to your concerns.

Posted 6 years ago

“Dear Evolution Powertools If my opinion matters, please react to my emails according to warranty questions.”

Helpful Report

Posted 6 years ago

“I will write a review once my r210sms+ cracked base has been replaced.”

Helpful Report

Posted 6 years ago

“Original Evolution box shipped all the way to my location in Hong Kong a bit banged up but don't appeared to be serious enough to damage the machine. However, initial setting up checking squareness, level, and flatness reveals the mitre turntable sticks up so much that an approximately 1 mm gap appears on all sides rocking the straight edge left and right, and actually front and back as well! This is partly due to a crowned mitre turntable, but I have also discovered that the whole mitre table sits almost 1 mm above the flat top on either sides!! These uneven surfaces combined is probably the total surface grinding they have neglected to perform at the factory. This is likely the result of corner-cutting manufacturing practice and poor QC, hurriedly putting the machine together to ship, therefore ruining a minimal level of accuracy for what might be, a well-designed machine that I have yet to use.... Full of great expectation but very disappointed as you can imagine.”

Helpful Report

Posted 6 years ago

Sorry to hear your item was received in this condition, however we do not export or know of any agents whom support Hong Kong. Please refer back to your supplier.

Posted 6 years ago

“Great value for money saw,easy to use and set up,would recommend to anyone”

Helpful Report

Posted 6 years ago

“Very disappointed with this sds drill. Fresh out of the box, it worked for about a minute then the bit stopped turning although the motor turns. Tried everything to get it going but no luck. Not sure I'd buy evolution again.”

Helpful Report

Posted 6 years ago

Sorry to hear you have an issue with your SDS drill. Please contact our customer service department on 0114 2511022 option 1 where we can assist you with your problem. Kind Regards Evolution Power Tools Customer Services

Posted 6 years ago

“Emailed asking about supply of a spare part. Have not heard back as yet”

Helpful Report

Posted 6 years ago

Thank you for reaching out to us and I am sorry to hear that we haven't yet responded, we usually respond within 24 hours of receiving all queries. Please contact our Customer Services Team on: 0114 251 1022 option 1, they will be happy to help. Many thanks.

Posted 6 years ago

“Phoned tech support for information on a safety matter , advisor unable to answer, not very good customer service for a brand such as Evolution”

Helpful Report

Posted 6 years ago

Hi Roger, I am glad that we managed to resolve this matter for you and that you are now happily using your new saw. If I can assist you again in future you have my email, please don't hesitate to contact me directly. Many thanks, Katie Lee C/S Team Leader.

Posted 6 years ago

“Saw looks great But blade never came with it Very disappointing”

Helpful Report

Posted 6 years ago

Thank you for your email. All of our machines should come with a blade. Please contact us here at Evolution or contact your Evolution distributor who will be happy to try and assist with this.

Posted 6 years ago

“Assembling the Evolution R255 saw is quite complicated and time consuming. Part of this process involves checking the laser alignment, which was well out, and then adjusting accordingly. Unfortunately, due to the poor quality laser mounting design and manufacture, accurate adjustment is impossible. At this point, if I had purchased the saw from a local retailer, I would have returned / exchanged it. But as I had bought it on-line, I couldn't face dis-assembling, re-packaging, arranging return etc. Besides I needed the saw for a project that I wanted to get on with, so I manage without the laser. In other respects the saw was acceptable, but my review rating remains "Very Poor" due to the laser.”

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Posted 6 years ago

“Poor design and blade sticks”

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Posted 6 years ago

“What a bad power tool does not work”

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Posted 6 years ago

Evolution Power Tools is rated 4.6 based on 11,330 reviews