Evolution Power Tools Reviews

4.6 Rating 11,303 Reviews

94 %

of reviewers recommend Evolution Power Tools

4.6

Based on 11,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

About Evolution Power Tools:

Evolution Power Tools. Pioneers of multipurpose cutting technology.

Visit Website

Phone:

+441142511022

Email:

sales@evolutionpowertools.com

Location:

Venture One Business Park, Longacre Close, Holbrook
Sheffield
S20 3FR

Evolution Power Tools 5 star review on 10th February 2025

Ines Hemmann-Douglas

Evolution Power Tools 5 star review on 3rd February 2025

Ron Rookes

Evolution Power Tools 5 star review on 26th January 2025

Gavin Davis

Evolution Power Tools 5 star review on 20th December 2024

Kevin Follis

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have taken time off work today to receive the delivery for orders EPT18720 (which was ordered on a next day delivery) and order EPT18451 which was due today between 11.30am – 2.30pm today. Neither has arrived absolutely no communications from yourselves or the carrier which is shocking! When checking on your site all it says “Your order is confirmed, We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status.” (which there isn’t!) Ups is still saying between 11.30-2.30 today (which is clearly not the case) I was supposed to be building workstations this weekend which wont happen. I have no idea when I should take more time off work to receive the delivery’s. I suspect they will try to deliver when nobody will be at my address as nobody can be bothered to communicate as to when the delivery will be. Its very rare that I see such a shambles in communication regarding delivery, you need to take a serious look at what you are doing.”

Helpful Report

Posted 4 years ago

For issues with your Evolution order, please contact our customer services team.

Posted 2 years ago

“Purchased a track saw R185CCSX which was very disappointing as its not really a plunge Saw! Very difficult to have accurate cuts with this saw, I had a Festool saw before and this does not compare.”

Helpful Report

Posted 4 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 2 years ago

“I received my table saw 3 weeks ago unpacked it it was damaged I rang evolution they said they would send me the damaged part never came then you wanted to pick it up but you didn’t give me enough warning that u p s was coming I missed the pick up so rearrange for u p s to come back on the 18/1/21 waited in all day and u p s never turned up. Iv had my saw 3 weeks now and not been able to use it yet so not very impressed so far”

Helpful Report

(United Kingdom) - Posted 4 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 2 years ago

“I have an evolution R185 circular saw. Just recently I looked for a replacement blade and discovered that the only one I could buy was another Evolution 185/20 cut anything blade at £23. I really wanted a blade for just cutting wood which would produce a much better quality cut. From where I'm standing this appears to be a deliberate strategy by Evolution to sell these blades. I'm very disappointed.”

Helpful Report

Posted 4 years ago

Thank you for your comments Simon. Wood only blades are available to purchase. Please visit the Evolution website to view the fully range of blades available.

Posted 2 years ago

“Cannot adjust saw to a bevel of full 45 degrees only goes as far as 45.7 on my saw and that's with stops removed and forcing the handle a little........ NOT GOOD ENOUGH!!!!.... NOT FIT FOR PURPOSE CONTACTING MANUFACTURER TODAY...... POOR SHOW EVOLUTION”

Helpful Report

Posted 4 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 2 years ago

“The saw table was great, but I cannot review the spares because they have not arrived yet.”

Helpful Report

(United Kingdom) - Posted 4 years ago

For issues with your Evolution machine, please contact our customer services team.

Posted 2 years ago

“fitted your brushes to one of your saws that is not working, and under warranty and it still isnt working, and I'm £20 worse of. mike wood”

Helpful Report

(United Kingdom) - Posted 4 years ago

Michael, Please call us at 866 386-8665 so we can further help you with your issue. Thank you. Nicole

Posted 4 years ago

“Hello my name is Juan Garcia Munoz. I recently got EVOSAW380 But I have too many issues when cut round tubing. It doesn’t hold well and it lets go. I will damage the blade and these things aren’t cheap and it isn’t as well as it shows in your advertisements. If you can return me my money I would be happy with that because I’m not happy with the tools. It’s also supposed not to make sparks even when I cut really slow”

Helpful Report

Posted 4 years ago

Juan, I am sorry you are having an issue with your saw. Please call us direct at 866 386-8665, and we would be happy to assist you.

Posted 4 years ago

“Pain in the arse to assemble. Instructions pathetic. Person who wrote them wants sacking. Why they don’t assemble it at the factory and send it fully assembled for an extra few quid is beyond me.”

Helpful Report

Posted 4 years ago

Hello Ken, thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 2 years ago

“first i received damage and send back and came back same they send me back same saw without any change , pulse box is completely damage which tell me how its been handle while they had it. not happy at all to bye from them .”

Helpful Report

Posted 4 years ago

Good afternoon, thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 2 years ago

“Can't find replacement parts in the US”

Helpful Report

Posted 4 years ago

Daren, Please give us a call directly at 866 386-8665. We would be happy to help you with parts. If your saw is under 3 years old the part may be covered under warranty. Thank you. Nicole

Posted 4 years ago

“Purchased a Fury 5 S table saw. Can’t cut straight or at any angle, the fence guide moves when cutting and the mitre gauge has so much play forgot about it. Missing bolts and nuts. Not fit for purchase, will eBay or throw in the bin, utter piece of cr*p First Evolution product and will be my last. Will stick with my standard Brands from now.”

Helpful Report

Posted 4 years ago

Good afternoon C Tang, and thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 2 years ago

“Sent me the totally wrong item, rang customer service who wouldn’t replace it but did arrange a collection. But after 2 weeks I didn’t have a refund and had to chase them for it. Did eventually get my money back but they didn’t do a good job of putting right their mistake.”

Helpful Report

Posted 4 years ago

Hello Cristian, thank you for your feedback. For any issues with your Evolution machine, please contact our Customer Services team

Posted 2 years ago

“They promised me tools for my metalwork, videos wich I sent them for free and were used on there facebook and I never got thanked, just phonecalls ignored. Benn years of upset. i wud buy a makita.”

Helpful Report

Posted 4 years ago

Hello Shaun and thank you for your feedback, for any further assistance, please contact our Customer Services team

Posted 2 years ago

“Item didn’t arrive in time paid extra for delivery and it took 3 phone calls before my order got sent then I was waiting about another 2 weeks before the item come when they said it would be there within 1-2 working days never buying from these again”

Helpful Report

Posted 4 years ago

Good afternoon, and thank you for your feedback - please contact our Customer Services team if you require any further assistance with your machine.

Posted 2 years ago

“Purchased an Evolution Fury S table saw. Poor quality control, missing any M6 bolts washers. Could not even build the product let alone cut wood. Failed in step 1 ended up in Screwfix to get some M6 bolts. Should have known not to buy, as I wanted a Clarke table saw but was sold out. Salesman talked me into it. Once the table saw was built, try cutting anything straight! Fence guide moves when locked, mitre gauge has so much play you will never cut 2 pieces of wood the same. All in all rubbish and complete waste of money and time.”

Helpful Report

Posted 4 years ago

Good afternoon and thank you for your feedback, for issues with your machine - please contact our Customer Services team.

Posted 2 years ago

“Sent disc cutter back under warranty heard nothing from them!!!! Disgraceful service.”

Helpful Report

Posted 4 years ago

Hello Carl, for issues with your Evolution machine, please contact our customer services team. Thank you.

Posted 2 years ago

“ordered - the order postage was wrong - contacted CS 3 times - order not even processed. CS very obscure and unprofessional.”

Helpful Report

Posted 4 years ago

Please contact our customer service team to discuss this directly. Thank you

Posted 2 years ago

“Purchased Evolution Folding Mitre Stand at £99.99 and R255SMS-DB+ Double Bevel Multi-Material Sliding Mitre Saw with plus pack £249.96 both from Amazon, raised a complaint about the cutting blades, not fit for purpose, within 24 hrs of receiving both Items. that was 10 days ago, the complaint is still ongoing. Very poor customer relationships, I will possibly have to return both items before my rights lapse.”

Helpful Report

Posted 4 years ago

Good afternoon John I apologise for the delay in response, your complaint has been escalated to myself as the Customer Service Manager for review. Please be assured I am reviewing your complaint and will respond within 24 hours. Thanks Megan

Posted 4 years ago

“The werst tools end servisus”

Helpful Report

Posted 4 years ago

Hi Pjero Im sorry to hear you have had a bad experience. Please email us at customer.services@evolutionpowertools.com and I would be happy to assist. Megan

Posted 4 years ago

Evolution Power Tools is rated 4.6 based on 11,303 reviews